Let your presence be gentle
At any given moment, someone near you may have just gotten bad news about their health or the health of a loved one. They may have just heard of a death in the family, or gotten bad news about a child, or found out they flunked a test they needed to pass. They may be living with a diagnosis that is a death sentence, or one that means the rest of their life is not going to be what they thought is was. These people may not give you a clue that there is something going on. Be aware of what you are saying and doing, so as not to cause any harm to the people around you. Let your presence be gentle.